Cancelling TV Boost. Impossible.

[RobKM]

We never use our TV Boost, so thought I'd try and cancel it. There's a message saying on the website, saying you need to speak to someone to do that, so called up and got a recorded message in the end, saying that speaking to someone is 'so 2022' and it can be done via text, so received the text with a link, which I clicked, but apparently, the people on the other end of the link are way too busy to discuss a cancellation.

What a complete disingenuous con'!

The typical kind of thieving tactics that all companies exhibit!

Thieving gits!

[Karl-TalkTalk]

Hi

They are open now and through the day if you want to give them a call.

Thanks  

Karl. 

[KeithFrench]

I don't know what their opening hours are, but as they are not service critical, it does not surprise me that they are not open on Sundays.

[RobKM]

Thanks for the tip Keith.

Just tried calling them, but guess what??

They're closed!

So 1982.....

[KeithFrench]

The way to remove this is to talk to the Loyalty dept. Their direct number is 0345 1725157.