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TV Support

For help with your TalkTalk TV box, channels and apps.

ITVX HAS DISAPPEARED FROM TV

ShanEth40
Newbie
Private Message TalkTalk

on ‎15-05-2024 05:41 PM

Message 3 of 3

After turning our tele off on on again, ITV X has completely disappeared 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎16-05-2024 07:40 AM

Message 1 of 3

Hi  @ShanEth40 

 

If you can let us know what model TV box you are using we cam offer further help.

 

Karl

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎15-05-2024 07:31 PM

Message 2 of 3

Is this your TV  Orr your TalkTalk box?

 

If your box, you will probably have either a 4k box or TV Hub.

 

If so then you would be best to do a factory reset to reinstall the app.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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