Sound low Talk Talk TV Hub

[Heather64]

Apps on TV Hub sound low. 

Previous Talk Talk box no issues. 

Tried all the usual technical snagging but so frustrating sound still so low compared to terrestial TV. 

Any suggestions be helpful., as I am fed up trying to get decent support from Talk Talk agents. 

[Karl-TalkTalk]

Hi

It is important to set the TV Volume correctly, but also make sure the TV BOX volume is set to full.

Karl.

[Mags12411]

I found the same problem but solved it by using my TELEVISION remote which enabled the sound to be increased - hope this helps 

[Karl-TalkTalk]

Hi Heather64

Make sure the volume is set to full on the TV Hub.  The remote may be set to control the volume of the TV, so press the microphone button, just below the Home button on the remote, to activate Goggle assistant on the Hub, and say... 'Set Volume to 100%'

This will turn the volume of the Hub itself to full, see if this helps.

Thanks  

Karl.