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We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Your eero support Hub


A fast, reliable connection shouldn’t be a luxury. That’s why we’re on a mission to bring great connectivity to everyone.
You could be one of the first to experience this game-changing Wi-Fi 6 technology.


Help with your SkyQ: Struggling to connect your SkyQ minibox to your eero home network? Check out out guide, Connecting SkyQ to your eero wifi, for helpful advice on the best setup.



Get help with your eero

Check out the below for more information about your app, help with getting set up
and tips for getting the best out of eero.

The future of wi-fi

We’re teaming up with Amazon to offer you the future of home Wi-Fi. The Amazon eero router will be included as standard with all our eligible  Future Fibre plans.

Combining the benefits of game-changing Wi-Fi 6 technology with a 100% full fibre connection, to give customers enhanced speed, reliability and security even in hard-to-reach corners.




Total Home

Combining the latest Wi-Fi 6 tech with an easy-to-use app for connecting and managing your devices, safely and securely. 



Manage your account

View and pay your bills, keep tabs on your usage and add call boosts to your account.


My Connection

Got a problem with your broadband service?
We'll get you back on track.


Our community is here 24/7, 365 days a year.

Why not ask a question?