Hello, i am still waiting for the auto compensation due to late start of service, my service was supposet to start on 13 October 2023 and went live on 22 March 2024, all the way through when i was checking on the progress the customer service represe...
had email from talktalk saying 'sorry to see you go' and saying contract was being ended but I HAVE NOT MADE ANY REQUEST TO END IT AND DO NOT WANT IT TO BE ENDED. i AM OUT OF THE COUNTRY AND CANNOT PHONE TALKTALK AND LIVE CDHAT DOES NOT SEEM TO BE WO...
Good afternoon, I left talk talk in October 2022. I had been with talk talk 10 years and never once missed a payment then on leaving I was advised by phone when I asked I could cancel direct debit as I had paid the account up to date. Weeks later I r...
Have received an email advising of offers available to extend contract for another 24 months, 'option available for you is to move onto a new, matching Fibre 35 contract for £26.00 per month for another 24 months, with this plan, you can enjoy averag...
I have a credit card set up to make payments for my service but in the last six months this has stopped working. The bank tells me that the problem is with Talk Talk but Talk Talk tell me it is due to the bank Bin Blocking. Has anybody had a similar ...
just looks weitd but recently paid both extension and bill that was due but just seen this Your payment extension£0.00You created a payment extension on 28 February 2024 which is due on 25 March 2024
My contract for my talk talk account ends first week in may, yet when go on customer offers / update just shows We’re sorry, there are no new offers to show you right now. I am sure thats what did last time renew contract and only form of communicati...
Just really 2 quick questions about billing date, how long after bill date will talk talk suspend internet and do I get an email reminder if isn't paid my due date
I've had this problem since I first joined TalkTalk, it's a bit annoying now as I know the prices have gone up but I don';t know how much I'll be paying so I wanted to check my account, yet the "My package and services" just spins. How can I get this...
Good Morning I now have an on going issue with Talktalk since the 20th November 2023. Customer service has been dreadful.. I'm on my 3rd Executive Complaints Manager and he is now not responding to my emails regarding this issue. What else can I do?A...
Hi, could I please get confirmation of what is happening with my broadband account(s) - I was unable to get any clear answers from the online chat.I recently attempted to upgrade to Fibre 900 which was shown on the "my offers and upgrades" page. Howe...
How do you get the address on your account changed as it is wrong? I have an upgrade next month and they will be going to the wrong address. I've previously tried to get this resolved by support but nobody as changed anything.
My current contract ends mid April, and looking at the options to renew I’m not being offered any of the full fibre packages. If I use a different address in the same postcode I am offered full fibre. Full fibre is available in my neighbourhood. why ...
My contract ended on the 29th February. I haven't agreed to a new contract, but I have been debited money again this month and so I checked my account and it is saying I am in a new contract until April 2024. I haven't agreed to this as I am with a n...
Hi, Due to financial issues I would like to DOWNGRADE my Broadband Account How do I go about reducing the cost?
I am in contact on fibre 35 until 02/25ww have finally got the opportunity to have 900 mbps from another provider what is it going to cost me to get out of my contract!thanks
im due too move to youfibre service on the 21-03-2024 but as of yet ive not had anything from talktalk about this should i of not had a email stating to somebody is taking over the services on my line ny now?
Can't find my account id number that should apparently start with N7 N8 OR S0 in order get TopCashBack to make the right claim.
Just received an Email stating pricing needs to increase by CPI of 3.7%.But TalkTalk is increasing my monthly price by 7.7% ?? Anyone else been quoted excessive increased charges. Is there a rational explanation for the excessive price increase ?
Hey, @Arne-TalkTalk TalkTalk Customer Service have today 6 March sent me a REMINDER email to pay an outstanding balance on my account and using threatening language. Full Fibre account number is in my Community Profile in the Phone or Account No box ...
Unable to login into my account
This is listed as a £16 a month option on my account and I want to remove it. But there is no removal option for this anywhere under My Account or Telephone Settings. The only options listed are things like Caller Display and such. I cannot find any ...
I've been a loyal customer of Talktalk since they took over from Tiscali in 2009. My current FTTC 65 contract expires next month and I have to say I'm disappointed with Talktak's offers which are no longer, in my view good value for money.I've been o...
For a couple of months now I've struggled to log into my talktalk account due to "Technical issues on the account login". I've tried all the remedies support has suggested. Last month I finally got in via firefox. This now has stopped working, so wha...
How am I able to speak to residential accounts department IN THE UK after 2 long tedious call with CS the situation was made worse. Can anyone supply me with a free telephone number please.