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why do I get unwanted phone calls at midnight every night please stop them

My Call Safe has stopped working and I get scam callers getting through. I have tried turning it on via the website and from the phone with no joy. After two separate online chats where I was promised the problem would be resolved which it wasn't I w...

No green phone socekt on WiFi hub.

I've just been switched over to Full Fibre and the instructions are to plug my home phone into the green phone socket on the back of my Wi-Fi Hub. The trouble is, there isn't a green socket. Only a broadband one....

I need to talk to someone

I need a phone number to talk about my account

Call blocker

Why is my call blocker not working

TalkTalk landline blocking calls from BT/EE and O2

Good afternoon, I have been experiencing a problem with my landline for the last few months whereby callers using BT/EE or O2 providers have been unable to make incoming calls to my number. They all report hearing either the engaged tone or the “the ...

I need to switch off the security check o incoming calls

How to turn off the security check on incoming calls

Removing Standard Voicemail on my Landline i.e. 1571

I desperately do not want people to be able to leave messages on my landline but I cannot get Talktalk to remove the service. Recently I spent over 2 hours on live chat to no avail, they were more than hopeless. Please can anyone help. Thank you in a...

I have just transferred to TalkTalk full fibre but I cannot switch on CallSafe

After moving to full fibre 150 I cannot turn on CallSafe either through 1472 or in my Talktalk account. any ideas how I can get it working?

Unable to switch off Call Safe

Tried to cancel Call Safe but still showing as on

Caller Display, Itemised calls, Mobile call from landline,. Call safe.

I have ‘Fibre 65’ which works well, as does the actual telephone line, but on 12th December 2023 I reported a problem with our telephone system by way of the ‘LIVE CHAT’ facility. I made a second report on 5th January 2024.SADLY THE FAULTS HAVE NOT B...

Trying to get through a BOT...

'MICHELLE' has asked me to create my own topic, so...In response to a question from @chrispne regarding the use of ‘BOTs’, DEBBIE asked that the customer’s NAME and TalkTalk LANDLINE numner be added to @chrispne Profile.A couple of hours ago, I poste...

Blocking a nuisance caller on my TalkTalk landline

I've read a few things online about how to block a nuisance caller - including dialling certain things such as 1572, or dialling 14258, or *60 or enabling something called Callsafe. I tried them all except Callsafe but none of them worked. Will Calls...

Complaint over unfixed, fault with landline call boosts and callsafe

Hello, not sure where to start but will try keep short and too point. A number of months now I spoted on my telephone boosts options that there was an offer on " Unlimitited UK calls bost" the was a £4 pm discount. So I unselected the current " Unlim...

land line problems

Having huge problems with my landline since having full fibre installed. Started with caller display or not because I sometimes get the number displayed, sometimes, same number same locality but more times than enough it says new call. Then I am havi...

call safe numbers

My callasafe data disappeared overnight and I am having to rebuild my approved / blocked caller list again. Is it possible to save the lists so they can be fed back into the system if this happens again. I've tried to get some sense from talktalk but...

Call Safe

I have been trying to find out why I have been getting so many scam calls, and I found that call safe was turned off. Not by me I have tried to activate it again via my account on my phone and Chromebook and by dialling 1472 on my landline. Each time...

Callsafe - is mine on or off?

I've had CallSafe for a long time and know how to use it to add a new number. I'm assuming it's still on because a) I'm not getting spam calls and b) 'My Add-ons' tells me I have 2 active add-ons, one of which is CallSafe.Today, I went to add the num...

CallSafe will not activate

Hi, I've tried to activate CallSafe by dialling 1472 and the voice says it will activate it, but it has not. I've also tried activating CallSafe via the CallSafe web page online, but it has still not been activated. I have tried both these methods se...