Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
is it possible to speak to an actual person in tech help???
I am on fibre 35. My tv keeps buffering, mainly in the evening on catch-up tv.i am the only user of WiFi in my house.i have been toldFibre 35 is plenty for my tv. Why is this happening and how can I resolve it. Thank you
Hi, I have had issues with my internet for 2 weeks now; where when uploading or downloading data my mobile or desktop freezes (desktop 'not responding' for about a minute, with the mobile I have to turn off wifi and use my mobile data to download. Af...
I have a Sagemcom TalkTalk router and currently getting about 42mb from the internet to the router which is good for where we live. However, the speed from the router to our devices has become quite sluggish. We have over 20 devices connected to the ...
Today my internet performance is really poor, despite Speedtest showing a good connection (140Mbps/30Mbps).Websites are talking a long time to fully load, and youtube is buffering constantly.I have a fault open (ref REP-14245430) but it has been open...
I have an old Huawei HG633 router which has to be rebooted frequently to perform at full speed. My broadband connection is fine and according to my Service Status, my broadband speed to my router over the past 7 days is 55 Mbps. My broadband falls as...
Wifi very poor since fibre fitted
Hi since past 1 week, the wifi doesn't work and it keeps blinking the yellow light. We are really struggling and unable to stream or use phone. We have restarted the device but it is not working. We would be very grateful if you could help us. REMOVE...
I've had a fibre 65 connection for quite a while and it's consistently awful. Not sure why I've not done more about it before now - too much hassle maybe - but my family has reached the end of their tether and so I need to get it sorted. I have downl...
Hi, the internet is unusable. The upload has been reduced to 0.18mb and this is the actual sync speed. I have done a line test on Friday 16th which identified a fault - It said Engineer is on the way to the exchange. Fault Reference: REP-14000281 It ...
Hi I have reached out to TalkTalk as my internet is unstable and means I often lose video when speaking to colleagues on calls. I've gone through the bot customer service which runs the diagnostics and which tells me my internet is fine, but this was...
Our tv is constantly buffering and skipping. do I need a more powerful router?
Hi, I've been with Talk Talk for a while and getting pretty miserable speeds. It's been lower than what I was promised to the router and the speeds to the devices is abysmal. I was promised ~39 Mbps and am getting 34 Mbps with only 2 Mbps download/3 ...
Hi over the last 2 weeks my modem keeps dropping out and losing connection randomly. The last 2 days it's been dropping out every 10 to an hour and now nothing. Trying to speak to a human is impossible the automated voice keeps telling me to check on...
Hi - I have tried twice through online chats to resolve Wi-Fi dropping issues, buffering on tv and slow tv app loading without success. I have requested a replacement for my quite old router but have been told a Wi-Fi booster & extender will resolve ...
Èero/fibre fitted December. My 5 on catch up starts OK but when it goes into programme I want to watch sometimes it starts and then stops, buffering slows right down and then I can't get it to do anything. I go right out it initially starts back up b...
I have fibre35.Would a faster speed help with buffering on 4k and streaming?
Hello, Last few days Talk Talk connection is very poor and it keep clocking when we are using the internet. Last time they send booster which also showing red light ( poor connection) instead of Green. Can you please send your engineer to fix this is...
Internet is disconnecting around once a week for 1hr+ before coming back online, download speeds also seem to be fluctuating a lot aswell. please help thanks
Hello, i have raised this with talktalk support about 50 times via live chat, had a talktalk engineer visit and test the house wiring, and cabinet to house, ive had an openreach engineer visit and test the exchange to cabinet, and cabinet to house, a...
I have just received a new TalkTalk 4k tv box. When I watch UHD programmes on BBC player the occasionally picture freezes/buffers. It does not seem to occur on programmes that are not UHD. It usually lasts for about 10 seconds and happens about 5 or ...
Hi, I have been with talktalk fibre 65 for many years and noticed my broadband struggling a bit with streaming/ downloading etc. In the past I could get 60mbps download but only seem to be getting around 30mbps? Also I have noticed you have my guaran...
My connection keeps tripping out / buffering .Had 3 separate technicians visits and new router.Works fine for a day and next days keeps tripping out / buffering.Can anyone help?
I've noticed for the last week that my gfast 150 fiber connection keeps going down and it seems to be getting worse ,it's up and down like a yo-yo. On the open reach modem the internet light goes out but the DSL keeps going off and on. It really is i...
