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FIbre Support

Get expert support with your Fibre connection.

Forum Posts

Weak security warning on AppleIOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Fibre 150

Hi, I have had fibre 150 for some time now but never get over 75?

Broad band speed after power cuts

Having had similar experience of my line speed being down regulated after power cuts at home, I disconnected my phone line connection to the router and powered it off for 30 mins. Unfortunately the line speed has not reset and is still stuck at 24Mbp...

Drop outs and slow speed

HiWe've got fibre broadband and lately we've been getting drops in the connection, it's been happening for a while now, there was works going on putting in new cables around the corner from us, but that is now complete, when line tests are run it's s...

Poor Broadband Speed issue REP-14265006

Need somehow to get problem escalated.Talk talk sent home engineer who proved problem is not inside property and said he would escalate the issue.Talk talk seem to believe problem is solved as per screen shot:-Unable to connect with chat as button do...

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Is my broadband capped?

I’m on Fibre 65 FTTC and about 3/4 mile from the cabinet. I installed a better modem and router in order to solve the problem of dropped wi-fi with my existing equipment. All now seems well. But, when I run a speed test (from a quiet household - i.e....

Sluggish Internet Speed - Router Problem?

I have a Sagemcom TalkTalk router and currently getting about 42mb from the internet to the router which is good for where we live. However, the speed from the router to our devices has become quite sluggish. We have over 20 devices connected to the ...

JonHC1 by Conversation Starter
  • 225 Views
  • 7 replies
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Broadband slow

My broadband slow speed was repaired yesterday and now it's slower than before..

1600mbps availability

I've noticed that OpenReach have upgraded my fibre to take 1,600mbps download and 120mbps upload. Will Talk Talk be offering this in the future?

Vodaphone

I’ve just left talk talk (5 mins ago) for Vodaphone, who are offering 200mbps for £30 on a 24 month contract! Byeeeee……

Fibre 65

Hi. I recently heard an advertisment for TalkTalk on the radio, saying that customers that are on Fibre 65 can now upgrade to Fibre 150 (?), at no extra charge. I would like this to happen!How do I do it?!RegardsMartin

Martin-R by Sightseer
  • 363 Views
  • 11 replies
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TP-Link

Good morning,I wonder whether I could have your help with the following:I recently had full fibre and a new router installed but for reasons of convenience it is now situated further from my computer, TV and the other appliances I use. I consequently...

One connected device not at full speed

My PC is connected and fast.com shows a speed <50Mbps, while my iPhone (while sitting at the laptop) also on fast.com shows 150Mbps . Any ideas please?

Fibre 250 - Sub 150 Speed

Hi. I have moved from Sky Ultrafast FTTC which provided average speeds of 150Mbps. We signed up for Fibre 250 over the phone and told that the maximum speed the line can support is 327Mbps, average download speeds of 237 and a minimum guaranteed spee...

fibre 65 now 42 mbps

hi my fibre 65 has dropped from 77 mbps to 42 mbps done all the checks that tt says i should do even testing socket still the same speed of 42mbps when i do speedtest it says my speed of 42mbps is as expected i had fibre 65 for 3 years or more it was...

Anonymous by Not applicable
  • 913 Views
  • 23 replies
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Resolved! Hg633 speed dropping to 2mb

Hi, I have an old router HG633 that up til recently was ok. Regularly had 50mb on WiFi speed test. Now I am lucky to get 5. Connection test all ok allegedly. Very frustrating, especially when a local provider can provide super fast. Reboots don't app...

Wifi dropping

I am constantly having issues with my wifi. When watching Netflix or Prime or Youtube on TV in the same room as the router I am finding midway through programmes or films it starts to slow down showing the buffering icon and then an error telling me ...

DebbieM7 by Popular Poster
  • 262 Views
  • 6 replies
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4MB a meter really!

While being disconnected due to a fault, the resultant investigation has left me perplexed. Accepting that the new build neighbours have fibre to their houses, they have the option on 900MB speeds. According to the open reach test equipment I am 184 ...

NigelW4 by First Timer
  • 327 Views
  • 5 replies
  • 0 like

Broadband

Hi, can I upgrade my broadband now? 

Really slow speeds

Hi, I have got extremely slow speeds and it has been like this for weeks. I have done all of the reset/checks available.

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Sync Speeds suddenly been decreased / dropped

On Fibre 65 and would regularly get around 77 down / 14 up using a wired connection Last few days only getting 45.4 down and 10.8 up The above are the latest figures from the router interface after a restart - how do I get the speed back to what it w...

Broadband Broken... Again - Fibre35

From the past 15 months I have now had about 11 months of total disruption... which has started again. Line Stats follow. Please fix. I'm bored of broken broadband it's just ridiculous. Should be 12Mbps up and 1Mbps down - currently not useable at th...