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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Router issue

My router gave up yesterday, engineers have been out and have verified the line into my property is working fine. I have switched out my talk talk Wi-Fi hub router for a talk talk Wi-Fi hub 2 router. It does not connect to the internet. Please can so...

No lights on router but extenders work

I currently have no lights on my router. I can connect to my wifi extenders but not directly to my router. I had no internet for 2 days and now it has started working but with router issues.

Full Fibre imminent, but....

Morning all Beginning to sound like a stuck record now, but here goes. As noted elsewhere, I ordered Full Fibre for May 1st, but the order wasn't fulfilled because the process required at the TalkTalk end was never completed. So I contacted the Custo...

Devices not connecting to 5ghz band

HiNew customer just completed 10days stabilisation and having problems with devices being kicked of the 5ghz band all onto 2.4ghz and nothing making a difference except factory reset. However this is temporary sometimes it be OK from a few hours to 2...

No internet on full fibre and hub has solid Amber light

We've not had any internet now for 36 hours. The TT hub appeared one morning with a solid amber light and no matter how long we leave it switched off and turn back on again, it always ends up with a solid amber light following a period of flashing am...

Digital voice

Hi Jjust a quick question. I had full fibre installed today, which is already amazingly fast! Everything seems to be working except my phone line. I have connected everything up to the digital voice box both the power light and Internet light are sho...

Talman by Whizz Kid
  • 80 Views
  • 3 replies
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My Fibre 35 up grade

I am thinking of upgrading "My Fibre 35" to Full Fibre 500 with EERO Pro 6 Router. Will this involve a fibre cable being run into the house.

FTTP failed installation

Hello, I signed up for FTTP and was given a date of 29/04/2024 for the installation, I then received an email saying it's booked for 01/05/2024, I let that be, but when the Openreach engineer came on 01/05/2024, they said my address doesn't have Full...

NxkDxn by Visitor
  • 105 Views
  • 3 replies
  • 0 like

9 flashes on router

Our wifi is a bit hit and miss, and I wondered if it has anything to do with these flashing lights on the modem. Has anyone seen the following issue: Router flashes 9 times every 22 seconds for the whole 6 months we've had it. It goes white white ora...

samtile by Sightseer
  • 168 Views
  • 6 replies
  • 0 like

Run a Connection Test

'Run a Connection Test' at https://support.talktalk.co.uk/gives various results, depending on what it feels like.I did these tests today. Initially, it informed the following:First Result## #This is not a connection test, it is a copy of a record of ...

Screenshot 2024-05-03 134858.png Screenshot 2024-05-03 141221.png Screenshot 2024-05-03 141404.png Screenshot 2024-05-03 141746.png
Billx by Whizz Kid
  • 222 Views
  • 8 replies
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Internet dropping in 2 rooms

I have recently upgraded to an erro router, but my internet doesn't work in 2 rooms of my house, I'm in a 3 bedroom house with 1 set of stairs and currently have one eero router. If I go and purchase another eero extender will this help with the inte...

Can't use Internet

LOS light on master box is red and so is the light on the eero, the black box with 3 lights only showing 2 the power and Internet the phone is not on

Resolved! Line test does not complete, Firefox does not open webmail

I am not able to get Firefox 125.0.3 to open my webmail at https://apps.talktalk.co.uk/appsuite/I'm just curious as to why not, as I always use Outlook to access my emails. Webmail works without any problem using Edge but with Firefox it opens the ab...

DrStrange by Conversation Starter
  • 234 Views
  • 3 replies
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Sagemcom 5464 not connecting

HiOn Fibre 65 Data Only with telephone vis copper wire.Sagemcom Fast 5464 wifi began not allowing connecting to smartphone. I tried resetting router which solved issue for short time but after further problems and resets the router is not connecting ...

RonM99 by Conversation Starter
  • 175 Views
  • 6 replies
  • 0 like

Full Fibre upgrade

Hi I have g fast 150 Fibre to the cabinet and would like to know when talktalk will offer me full Fibre, I have truespeed fibre to the house and virgin Fibre out by the road regards Alan

Requesting additional Eero

Hi, Recently joined talk talk in March 2024 and included the total home WiFi within my package which meant I was sent out a 2nd eero router. I am still finding I have dead spots throughout my house and was looking to request an additional eero be sen...

no reply

had a discussion recently, ( 09/04 ) with someone on chat regarding a set up fee i was being charged. chat was escalated to a supervisor. it ended with no satisfaction. he informed me that he would log it as a complaint and i would receive a call bac...

a4exd by First Timer
  • 60 Views
  • 1 replies
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Devices unreachable - wifi security settings messages

Hi there, I have the Sagecom wifi hub and I am experiencing issues with some devices becoming unreachable on the network, despite the management console on the wifi hub showing that the devices are "connected" to the router. I also see constant (ie r...

Resolved! eero boxes and poor coverage upstairs

Hello, I went live with full fibre early New Year 2024 and am really pleased with it. I initially had 1 eero but due to poor connectivity I was sent another eero. This one improved things a lot and coverage is now good and initially I was going to le...

Full fibre installation

You sent me an email saying my full fibre is now live on 4/4/24. I am still waiting for an engineer to visit to set up the new box etc. Openreach have been a few weeks ago and done the work outside. Can you give me an idea when the engineer may visit...

Internet cuts out every week at 12am

So for the last 3 months on a night at 12am my Internet cuts out were I can't use my Internet at all but if I'm playing a game the game does not disconnect even if it's a online game, this happens for about 30 minutes or longer, I test my Internet an...

Muddy137 by Repeat Guest
  • 361 Views
  • 19 replies
  • 0 like