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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Understanding fibre connection - or in my case, NOT!

Can someone explain to me how this fibre thing works. I have a square white box on the wall into which my router and landline plugs in. Am I to understand that this is a copper line connection? My landline is due to be disconnected on 18th March (I h...

Purdie1 by Chatterbox
  • 358 Views
  • 18 replies
  • 0 like

Full Fibre nonsense

On 12th February my fibre 65 stopped working, it was installed 2 years ago. I contacted TalkTalk and eventually an engineer was sent. The engineer arrived at 9am (was told 1-6pm slot!) and found the service light out on the ONT. He made a call and th...

moving home

Hi, I am currently on a Fibre package and will be moving to a new home on 28th March. I tried using the "Moving Home" option on my account, which directed me to a page asking for my new address and move-in date. However, after entering the details, I...

Community star now misbehaving

Referhttps://community.talktalk.co.uk/t5/Full-Fibre/Faulty-Run-a-connection-test/m-p/3101425#M37520

Billx by Enlightened One
  • 108 Views
  • 1 replies
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Eero no Internet connection, CityFibre

I am getting seriously annoyed with the TT Full Fibre connection. Over a year ago was informed that CityFibre would be installing ONT and would be switched to full fibre as a result. But ever since I’ve been stuck on a Part Fibre connection with old ...

Full Fibre Install Issue

Could you tell me the status of my Installation please. City fibre visited Wednesday (5/3) to install but identified a blockage somewhere in the pavement when they tried to run the fibre from the end of our drive back to the cabinet. They said someon...

U913137 by Conversation Starter
  • 199 Views
  • 7 replies
  • 0 like

Reenable my full fibre connection.

I phoned Talktalk to discuss VOIP and for some reason they switched my FTTP off (installed 3 years ago) and now wont reenable it. I said I no longer want VoIP as they sent me a new router with no phone socket!! Can anyone at TT re enable my FF broadb...

JohnLAd by First Timer
  • 137 Views
  • 2 replies
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2.4ghz not working

My 2.4ghz devices will no longer connect.All 5ghz devices connect with no issues. My blink camera and my printer won't connect. This is a sudden change. I've done resets and tried turning 5ghz off and back on .Please help, my cameras are offline whic...

Cpembo by Visitor
  • 393 Views
  • 11 replies
  • 0 like

Faulty 'Run a connection test'

I 'ran a connection test' a couple of weeks ago.The result was that it found something, but didn't know what the something was.But it would record it as a fault with a REP number, and see what comes up in the days ahead. Today, I checked to see wheth...

Screenshot 2025-03-04 213610.png
Billx by Enlightened One
  • 476 Views
  • 13 replies
  • 0 like

Terrible service - full fibre

Helloon 12th February city fibre working for talk talk removed my copper line to upgrade me to full fibre. Only when completing the job did they state there was an issue with the telegraph pole outside which meant they could not connect the full fibr...

Internet down

Hi It seems to be one thing after another with TalkTalk, decent Internet couldn't be run if their lives depended on it. The router is not working again, and it is another issues that's been plaguing the Internet at my house ever since I made the poor...

I could cry at how bad this company is

Does anyone have any way they can quickly get in touch with talk talk? and get an actual resolution? rather than some call centre based outside of this country, simply refusing to understand the issues! I’ve got past the fact I was lied to 3 times to...

DrVMPS by First Timer
  • 145 Views
  • 1 replies
  • 0 like

Cant connect

My router is flashing orange and I can't connect to network or Internet. I've followed all the troubleshoot advice, including connection test all showing OK. Spoke to tech support who said must be router, have had a replacement and still having same ...

Internet issue

Hello,We are experiencing an internet issue: all the lights on the black box are green, but the Eero’s light is red, and there is no internet connection. Please help us resolve this problem.Regards,Kristina

Call boosts and caller display

I turned off Unlimited UK Call Boosts because we hardly use it. Shortly afterwards our Panasonic phone started announcing all incoming calls as "Anonymous" (i.e. normally the caller display facility searches the list of our contacts on our phone a an...

Leroy67 by Visitor
  • 111 Views
  • 1 replies
  • 0 like

Router

My router is nearly ten years old and I would like an update to improve broadband speed and performance. How do I get one?

EERO

Worst system yet do not buy this , Should have stayed with Sky # 

RWILS by Visitor
  • 133 Views
  • 1 replies
  • 0 like

No internet for almost a month - Very Angry!!!

I have had no internet service since 29/1/25 router flashing orange constantly. At first i was told a new router required, arrived 4 days later, swapped out with old router, still same issue. the following 3 weeks have been a stream of live chats/pho...

xrbrx by Repeat Guest
  • 1273 Views
  • 23 replies
  • 0 like

Full Fiber 150 question

HiJust had Full Fiber 150 installed yesterday and I have noticed few disconnections. Generally speaking is this normal during the first period? I had the impression that unlike with Fibre/FTTC, FTTP does not have a training/adjustment period. Is this...

compu by Conversation Starter
  • 300 Views
  • 5 replies
  • 0 like

Channel Hopping/WiFi Optimisarion

Hi, Any chance this can be turned off for my connection as it causes problems with my 5Ghz network overlapping with the neighbours WiFi. If I switch manually to a higher channel than 36 the connection is fine but by the next day the router resets it ...

alanb1981 by Conversation Starter
  • 547 Views
  • 9 replies
  • 0 like

Requesting another eero

I recently had Full Fibre 900 installed and was given an eero pro 6 router to go along with it. I have found that I only recieve full signal in the room that the router is based in and the minute I exit that room my signal either becomes weak or drop...