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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Almost impossible to use chat or phone

Just to let people know what they’re up against, I contacted TalkTalk on 10 th April via chat because of the recent cost increases I wanted to review what we had (we had Full Fibre 60, international calls, TalkTalk TV and the Safe Security boost - th...

NeilP3 by Newbie
  • 42 Views
  • 0 replies
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Leaving Tuesday just had 2 emails welcoming me to Talk Talk

As it says in the title just had 2 emails welcoming me 5 days before leaving TT has someone pressed the wrong button? My contract ends next month being a full time carer at home I don't have time to spend hours on the phone I'm fed up with various fi...

mthorpe2 by Team Player
  • 213 Views
  • 12 replies
  • 0 like

blocked websites

I am trying to renew my car insurance. I am trying to go through to one of the providers found on confused.com. This is being blocked by my internet provider TalkTalk. how do I rectify this so that I can get onto the website and pay for my insurance?

Jg292jo by Visitor
  • 91 Views
  • 1 replies
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Full Fibre Query

Hi. Full Fibre is available at my address. My neighbour (who is with BT) has Full Fibre and has retained his landline. Why is the option with Full Fibre to retain my landline not available from TT ?For example : Upgrade to Fibre 900 24x faster than s...

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rautospoon by Super Duper Contributor
  • 314 Views
  • 10 replies
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Full Fibre is outside my house?

I've been on a TalkTalk Fibre 65 package for years now and 6 months ago a "Full Fibre" pole went up outside my house that now enables Full Fibre Broadband speeds of upto 1GB downloads etc. I've just checked on my account to see if I could upgrade to ...

Eero Secure Malwarebytes

I have just upgraded to Full Fibre 150 and consequently have an eero 6 with Eero Secure. My question is does this come with access to free Malwarebytes software as a thread in the community says it does but the Talktalk website implies it doesn't. If...

jtunnard by Team Player
  • 230 Views
  • 5 replies
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Account security settings

Since switching to Full fibre about a month ago, I can no longer access the security setting section of my account from the account dashboard. I get the following error:Hmm. We’re having trouble finding that site.We can’t connect to the server at ser...

Change of Package

Apologies if this would be better suited to the Billing forum. My 24 month Full Fibre 150 contract is approaching renewal, the only option for 'upgrade' available on my account is to renew the same package at £39.95 pcm. It seems the only financially...

New Contract - Total Home WiFi

Hi there, I have just upgraded my package at the end of my contract from Full Fibre 500 to Full Fibre 900. I was told that I would be receiving an additional Eero router for total home WiFi but have only received the main Eero Pro 6 one today. Do I e...

Berzons by Participant
  • 871 Views
  • 27 replies
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How hard can it be to upgrade to better fiber?

So I've just been on a chat with customer service for TWO HOURS trying to upgrade from 65 to 150 (it said on the radio), having a detour trying to find the offer online (it is not there) ending up discovering a fault that is not a fault(?), and then ...

Edinbug by Visitor
  • 245 Views
  • 8 replies
  • 0 like

Full Fibre Installation - Installation - No progress

Hi, OpenReach laid fibre cable to my street in late February and in March I was notified that I could sign up for the fibre products. I decided to go for the Fibre500 package and was signed up via phone by a TalkTalk agent on 6th March, receiving my ...

Millat by Participant
  • 282 Views
  • 6 replies
  • 0 like

Can't access "my security"

I've been trying for several days now to update homework/kids settings so I can control my children's internet usage.I'm getting this error message:"This site can’t be reachedCheck if there is a typo in service.talktalk.co.ukaccount.DNS_PROBE_FINISHE...

Chanic by Visitor
  • 696 Views
  • 15 replies
  • 2 like

Adding another eero.

I have recently upgraded to full fibre 150 and I'm really pleased with it. However, only one eero 6 router is provided and I am still using an old router upstairs as a wifi extender. It works reasonably well but, I would like to replace it with anoth...

paullus by Whizz Kid
  • 465 Views
  • 10 replies
  • 0 like

I took the plunge........

Well finally I conceded to getting the free upgrade to 150mbps fibre installed. I had it installed in my garage and get access through a wifi bridge router which now works great. Notice I said now, as it turned into a nightmare a few hours ago. The i...

leaving property and new property question

hi guys. i've been told by my landlord he's selling the property and i have to leave. not sure where i stand as regards changing address as i havnt found anywhere yet. possibility i may move to a over 55s block of flats which are comunal living. just...

End contact

I will not be renewing my account when it ends in June .

Ehgehg by First Timer
  • 131 Views
  • 2 replies
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LAND LINE CONNECTED TO FIBRE OPTIC

Fibre optic installation is now taking place in Dunchurch Rugby, along the pavements into existing land line access chambers,When is it anticipated that land line users will be able to be connected to it?

BlombesT by First Timer
  • 132 Views
  • 1 replies
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Fibre 150

Had my fibre 150 installed this week ,but TalkTalks not sent me a router I have called them and keep getting told different things even though I told them Openreach were due to be coming round to install.

Judith6 by Popular Poster
  • 83 Views
  • 1 replies
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FTTP Offered by Sky and PlusNet

OpenReach informed me about a month ago that Ultra Fast Fibre is now available where I live. Both Sky and PlusNet offer this but for some reason TalkTalk don’t. I don’t understand why. Anybody got any ideas why this would be?