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For queries about your TalkTalk broadband service.

FIBRE 65MB + TV UPGRADE CAUSE ROUTER/LANDLINE CLASH

kohalnity
First Timer
Private Message
Message 2 of 2

Upgraded to Fibre 65i n August and for a fortnight or more incoming landline calls caused the router to reboot. not convenient when mid-online purchase!

 

Then it cleared and we had no problems until now when it has started doing this again for the last week.

 

Talktalk online trouble shooting reports router up to date and all connections fine. Broadband fine and landline fine individually. the reboot occurs on most incoming calls and everything is fine again after reboot.

 

Thanks for help

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

I'm sorry to hear this. Does your main socket have a test socket? Do you also have a different microfilter that you could test with please?

 

Thanks

 

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