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Want to know how to get the most out of our community?

Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:

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Welcome to our Community

Our community is packed with information, tips and tricks to get the most from your broadband, gadgets and TV. If you’re unable to find an answer, join us and post a question.

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Who's who

To help you find your way around we have lots of really knowledgeable members within our community, they are wise and helpful, keep your eyes peeled and you may spot one.

Community Manager

Our Community Manager, Stephen Fell is here to ensure the community keeps ticking over each day whilst delivering improvements and great content to make it easier to use, more informative and generally a great place to be.

Community Stars

Our Stars are customers just like you who give up their own time to offer help and support to members. Every year we review all of our members contributions in the community with a view to inviting new members to join this group.

TalkTalk Team

The team is here to help you find your way around the community and provide you with the best information and answers we have available. Their usernames are prefixed with "OCE_"; Online Community Executives.

Trials Managers

From time to time TalkTalk run trials to test different routers, products etc you may see our trials managers taking part in different discussions and collecting feedback, be sure to say hey if you see them around.

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