How can we help?
Welcome, our site is packed with helpful answers, blogs, tips and tricks to get the most from your broadband, gadgets and TV.
Check out the Community
Our community is a hive of activity and here 24/7, 365 days a year. If you’re unable to find an answer, join and post your question to one of our thousands of active members day or night.
Say hi to our newest member,
tourpackage01
288
Recent answers
3772
Active
members
Top articles
Help with Phishing emails
Phishing is a scam that uses email to try and trick you into giving out confidential information. They will often use familiar logos and look like they've come from a genuine company or person, but a...
Home move
We know you'll be wanting to get online as quickly as possible once you're in your new house, that's why we've made this process really easy. To make sure everything's ready for you at your n...
Top discussions
HG633 router lights meaning
Hi – recently upgraded to Fibre and rather disappointed with performance. I have a feeling that the connection drops out regularly. The Broadband light stays solid green but the Internet l...
New Wi-Fi Hub login password?
Have just got the new Wi-Fi Hub but can't for the life of me find where to change the initial log in admin password. Can anyone help please?
Our game-changing Wi-Fi Hub
Whether you’re streaming a box-set in the living room or gaming in the bedroom, you just want Wi-Fi that works. So say hello to the TalkTalk Wi-Fi Hub. Packed with more of the latest tech, it offers our fastest, strongest, most reliable Wi-Fi connection ever.
Need to speak to our team?
Our experts are here to help, select one of the following contact options:
My TalkTalk App
View your bills, keep tabs on your usage and message our team.
Check your service
Problem with your connection? Run a health check on your line.
Live Chat Offline
Available everyday
08:00 - 22:00
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
Salford
M5 0NL
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088
