Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Your support community

Our site is packed with helpful answers, blogs, tips and tricks to get the most from your broadband, gadgets and TV.

Keep up to date

Hot off the press, check out the latest news from our blog and the very best help content from the talktalk team.

World password day

In the digital age, where we navigate a labyrinth of online accounts for everything from banking to social media, it's tempting to simplify our lives b…

World password day - Read more
Security

Your Security Hub

We've broken down how to stay safe online into some simple themes, so that you can find the advice you need as quickly as possible.   Beat…

Your Security Hub - Read more
Help Article

About Wi-Fi Calling

Wi-Fi Calling allows you to make and receive calls even if you can’t connect to your mobile network. When you're connected to Wi-Fi, you can just dial…

About Wi-Fi Calling - Read more
Help Article

Give your devices a fresh start: 6 essential spring-cleaning steps

As the flowers bloom and the days grow longer, the arrival of spring signals a time for renewal and rejuvenation. While many people associate spring cl…

Give your devices a fresh start: 6 essential spring-cleaning steps - Read more
Security
TalkTalk

Tips for working from home

At TalkTalk, we understand that some businesses have adapted to a mix of office and home working. More and more of our customers are working from home…

Tips for working from home - Read more
Help Article

From scams to safe browsing: a parent’s guide to raising smart digital kids

The internet is an incredible place for children—full of learning opportunities, creativity, and connection. However, it’s no secret that the digital w…

From scams to safe browsing: a parent’s guide to raising smart digital kids - Read more
Beat the Scammers
Security

Our online community

Our community is here 24/7, 365 days a year. If you’re unable to find an answer, post your question to one of our thousands of active members day or night.

Get Help

Get help

163126 posts

Fibre broadband

Fibre broadband

26354 posts

Your tv

Your tv

8874 posts

Lounge

Lounge

34215 posts

Get your unique
online safety guide

Internet Matters have everything you need to keep your kids safe while staying connected. This includes a personalised online safety toolkit designed specifically for their needs. Just answer a few simple questions about your children’s digital habits and their unique Digital Toolkit will be ready in minutes.


Get your toolkit
Internet Matters

Existing customers

View & pay your bills, keep tabs on your usage and add call boosts to your account...

Log into My Account

My Connection

Got a problem with your broadband service?
We'll get you back on track.

Visit My Connection

13452 active members

Our community is here 24/7, 365 days a year.
Why not ask a question?

Ask now

Staying Safe Online 

Check out our brand new security hub for top tips and advice to stay safe,
explore the internet with confidence and beat the scammers


Tell me more
© TalkTalk 2025