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Welcome, our site is packed with helpful answers, blogs, tips and tricks to get the most from your broadband, gadgets and TV. If you’re looking for help with our game-changing new Wi-Fi Hub checkout our WiFi Support Hub.

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About your delivery

Here's everything you need to know about your delivery. Your equipment will arrive 2-5 days before your services go live and you’ll see a one-off delivery charge on your first bill. We recommend th...

Set up your Wi-Fi Hub

Your new Wi-Fi Hub is a breeze to get connected. Simply plug it in, switch it on and away you go. Before you get started, make sure you unplug your old router and any other broadband equipment. &nb...

Top discussions

New Wi-Fi Hub login password?

Have just got the new Wi-Fi Hub but can't for the life of me find where to change the initial log in admin password. Can anyone help please?

HG633 router lights meaning

Hi – recently upgraded to Fibre and rather disappointed with performance. I have a feeling that the connection drops out regularly.   The Broadband light stays solid green but the Internet l...

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