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Broadband help

For queries about your TalkTalk broadband service.

Fast 5364

Kellery282
First Timer
Private Message
Message 4 of 4

Hi ref sagem 5364 

Any tips recommendations?

To stop buffering via set-up box ( TT) firestick wired.

My contract is up soon and although I pay for 67mbps.

I only average 28mbps.

The BT engineer told me the broadband hits my house at 30 end of story.

I wish to retain my landline so Ff cable not an option just now.

Just advice on improving what I got 

Kevin Ellery
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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hello,


 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

Kellery282
First Timer
Private Message
Message 2 of 4

Hi using Analiti/talktalk  speed test in the house and around I have never got higher speed than 28 making it awkward when the house is occupied 

 

Kevin Ellery
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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Morning,

 

Can I just confirm, are you experiencing slow speeds on other devices as well or just the TV box?

 

Thanks

 

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