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Broadband help

For queries about your TalkTalk broadband service.

firmware update

jasonjkay9
Team Player
Private Message
Message 10 of 10

hello can I have the latest firmware to my router please? it's been a few years since I last asked and I want to make sure my network is secure. 

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9 REPLIES 9

Message 1 of 10

Hi jasonjkay9

 

That's great 🙂

 

Thanks again.

 

Debbie

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Message 2 of 10

yep everything has been fine, no problems. I didn't have any problems before either but im happier knowing im up to date. Thanks for the help.

Message 3 of 10

Hi jasonjkay9

 

Has everything been working ok since the firmware update?

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 10

The WiFi is secure on V136 or 158 and all versions before that.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 5 of 10

Hi jasonjkay9

 

No you're right it should have the latest version.

 

Our Devices Team are in the process of updating all Sagemcom WIFI hubs to the new version of firmware.

jasonjkay9
Team Player
Private Message
Message 6 of 10

Thank you, I know it probably wont make any difference to anything but it should be a bit more secure at least.

Message 7 of 10

Hi jasonjkay9

 

I've updated your router firmware to the latest version.

 

Thanks

 

Debbie

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jasonjkay9
Team Player
Private Message
Message 8 of 10

Hardware Version

FAST5364 3.00

 

Software Version

SG4K100136

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 9 of 10

What make/model of router do you have & which firmware version is it currently running?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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