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For queries about your TalkTalk broadband service.

intenet speed will drop from 50-60 to 2-3mbps

taktak
First Timer
Private Message
Message 2 of 2

Internet speed will drop from normal speeds of around 50mbps to about 2-3mbps randomly. It could be in the morning after no one has done anything, or whilst working from home. Upload speed is usually not affected (although it is sometimes) but it always affects download speed. 

 

Restarting the route fixes this however, I don't want to keep restarting my router everyday. This isn't something I've had to to in the past with any other internet providers.

 

Any fixes for this? Possibly hardware? (this happened almost from the get go with the new router, so not sure) 

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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