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email support

Ask us about your TalkTalk email account and Webmail.

Accessing my old email address from my new talktalk account

FJCoburn
First Timer
Private Message

on ‎19-02-2023 04:53 PM

Message 3 of 3

When I try to enter the settings for my old email address into Microsoft Outlook I get a message saying that my address does not exist. It worked at my new address for over a year with no problem then just last friday it stopped working on both my PC and my iphone

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎22-02-2023 07:46 AM

Message 1 of 3

Hi FJCoburn, do you still need help with this?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gondola
Community Star
Private Message TalkTalk

on ‎19-02-2023 05:08 PM

Message 2 of 3

Does your old address work in TalkTalk Mail webmail using an Internet browser?

 

Select here:  Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address and password, select Sign in.

 

Do you see any notifications from TalkTalk?

Gondola Community Star 2017-2024

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