Problems getting online
We're aware that some customers are having trouble getting online. We know it's really frustrating when parts of your TalkTalk service don't work as you'd expect and we're really sorry that you can't get the most from your connection at the moment. Our team is working hard to get everything back up and running as quickly as we can. However, we don't have an estimate at the moment for when things will be back to normal. We'll keep this page updated as more information becomes available.
more information here