Full fibre is a brand new service and can be delivered in a number of ways. If full Fibre hasn't already been installed previously at your premises then a specially-trained engineer will come to your house to install your equipment. The cabling we use for Full Fibre is very delicate compared to standard broadband, so it has to be handled carefully and tested to make sure it hasn’t broken once installed. To find out more, scroll down to read more of our article, or check out our video below.
Here are a few things to remember and some things you can do to help us install Full Fibre as quickly as possible.
Here's how our engineer will install Full Fibre:
Installation times can vary depending on how much work needs to be done inside and outside your home. The average install takes approximately an hour. When you sign up, we'll give you a morning or afternoon time slot. Your engineer can arrive at any time within your allocated slot.
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