Use My Account to manage all of your TalkTalk services in one place, including your email account. The Manage TalkTalk Mail section in My Account is your personal hub for all things email-related; where you can do things like change your My Account username, choose where your online bills are sent, and create up to 5 new TalkTalk email addresses.
You can also use it to delete any addresses you don't want, and change the passwords on any of your accounts. If you haven't yet registered, signing up to My Account is quick and easy. If you have registered, take a look at our guides below for anything from changing your passwords to viewing your active accounts.
You can create up to 5 email addresses in My Account
With My Account, you can keep track of your email addresses all in one place. This is especially useful if you use more than one email address as you'll know exactly where to go if you ever forget your details.
This will take you to any Mailboxes associated with your account where you'll be able to:
If you can't see your email address in My Account you can add it by following the steps below:
Note: If you experience any issues adding your mailboxes, chat to us below.
After initially signing up for My Account, you might want to change your username. Perhaps you've recently setup a new email address, and want to use that one instead.
You can change any of the passwords for your email addresses that are stored in My Account.
Once this is done, you can use your new password to access your email account. Remember, It can take up to five minutes for the password to update and for you to be able to log in.
If for any reason, you'd like to remove an email address from My Account, you can do it in a few simple steps. Remember, once an email address is deleted it's gone forever. You should only confirm your changes if you're absolutely sure you want to remove the address and everything associated with it; including all contacts and mail
If you have an email address that's not showing, you can add it using these simple steps
Our experts are here to help, select one of the following contact options:
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To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088