cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Report a phishing or spam email

No ratings

We take your security very seriously, so if you've received an email pretending to be from TalkTalk or another business, please let us know. Choose your email service from the options below for full instructions on how to report a phishing email to us.

 

tt_icon-pdf If you report a phishing or spam email between 8 am - 5 pm on Monday to Friday, you'll receive a response within 4 hours.
  1. Login to webmail
  2. Find the email that you want to report for phishing, and then open it
  3. Under the CC field, click Show header
  4. This will reveal the full message header text
  5. Right click on the text and click Select all
  6. Right click again and select Copy
  7. Paste this text into an email and send to phishing@talktalk.co.uk

    tt_icon-pdf If you're reporting spam, please follow the steps above and send your email to spam@talktalk.co.uk
  1. Login to webmail
  2. Find the email that you want to report for phishing, and then open it
  3. In the top right-hand corner, select Actions
  4. In the drop-down menu, select View message source
  5. This will reveal the full message header text
  6. Right click on the text and click Select all
  7. Right click again and select Copy
  8. Paste this text into an email and send to phishing@talktalk.co.uk

    tt_icon-pdf If you're reporting spam, please follow the steps above and send your email to spam@talktalk.co.uk
  1. Open your email client
  2. Find the email that you want to report for phishing, and then open it
  3. In the top left your screen, click File
  4. In the drop-down menu, select info, and then Properties
  5. Another window will open. At the bottom of this window, you'll see the subheading Internet headers
  6. Right click on the text and click Select all
  7. Right click again and select Copy
  8. Paste this text into an email and send to phishing@talktalk.co.uk

    tt_icon-pdf If you're reporting spam, please follow the steps above and send your email to spam@talktalk.co.uk
  1. Open your mail client
  2. Find the email that you want to report for phishing
  3. Click on it, so that it's highlighted in blue
  4. Now click on View in the toolbar at the top of your screen
  5. In the drop-down menu, select Message, then All Headers
  6. This will reveal the full message header text. Right click on the text and click Select all
  7. Right click again and select Copy
  8. Paste this text into an email and send to phishing@talktalk.co.uk

    tt_icon-pdf If you're reporting spam, please follow the steps above and send your email to spam@talktalk.co.uk
  1. Open your mail client
  2. Find the email that you want to report for phishing, and then open it
  3. In the top left of your screen, click View
  4. In the drop-down menu, select Message Source
  5. This will reveal the full message header text
  6. Right click on the text and click Select all
  7. Right click again and select Copy
  8. Paste this text into an email and send to phishing@talktalk.co.uk

    tt_icon-pdf If you're reporting spam, please follow the steps above and send your email to spam@talktalk.net

Need to speak to our team?

Our experts are here to help, select one of the following contact options:

To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.

- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature

TalkTalk Correspondence Dept
PO Box 675
Salford
M5 0NL

All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.

Call us for free on: 0345 172 0088

Make sure you have your account details to hand when you call.

Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day.

If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088