While we’re all getting stuff done and enjoying ourselves online, we also need to keep our computers, our data and our families safe.
So every TalkTalk broadband customer gets our HomeSafe web filter included for their home Wi-Fi, protecting any device that’s connected. You just activate it and choose your settings in My Account.
This feature stops kids reaching inappropriate sites – like adult content, social media, gambling or drink and drugs, in the categories you’ve chosen to exclude.
We all know the internet can be quite a distraction. This handy setting lets you restrict the hours the kids can go on social networking or gaming sites.
With Virus Alerts switched on, if you’re about to go to a site that’s infected, you’ll get an alert so you can choose whether to carry on.
We filter websites identified as being misused by scammers. Scam Protection will also switch on "Safe Search" to remove explicit content from your search results.
For useful tips see How to use TalkTalk HomeSafe
Unfortunately, no web filter can be 100% foolproof, so here are a few examples of things that can happen.
Security features can be a bit confusing. HomeSafe and SuperSafe are two separate tools that fight threats in different areas, and we always recommend you use them together for the best security.
HomeSafe is a family-friendly web filter for your home Wi-Fi, blocking inappropriate content (KidSafe), as well as sites that could harbour malware (Virus Alerts), for any device that’s connecting to it. It’s free, there’s nothing to download, and you just activate it in My Account.
SuperSafe protects a specific device wherever it’s online, fighting viruses that try to infect your devices and securing your banking and shopping. It’s software you download onto any mobile tablet or computer.
We've got some great advice, information and tips about keeping your kids safe online.
Our experts are here to help, select one of the following contact options:
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