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Using TalkTalk Webmail

TalkTalk Mail is a sleek, modern email platform. It has an incredibly easy-to-use design, and access to additional applications (calendar, reminders, address book, task manager) that help you make the most of the Internet. You can log into your mail at www.talktalk.co.uk/mail

 

You can connect your Windows PC, Android phone or tablet, MacOS, iPhone or iPad to receive your email. You can use Outlook, Thunderbird, Apple Mail, or any other client to get your email. Just follow the step-by-step instructions.

 

iPhone or iPad

  1. In Webmail select the settings (gear icon) in the top right corner
  2. Select Connect your device from the drop down menu
  3. Now select iPhone or iPad under which device you'd like to configure
  4. Choose Email, Contacts, or Calendar (or all of them)under Which application do you want to use
  5. Scan the code with your device's camera and continue the next steps on your mobile device Note - There is no need to enter your email address as the QR code is specific to your mail account
  6. On your device select Allow  to the message that pops up
  7. Select Close on the  Profile Downloaded message
  8. Go to Settings and select Profile Downloaded & select Install
  9. Enter your mobile Password
  10. On your mobile device, enter your webmail password for both incoming and outgoing mail servers
  11. Tap Done, that's it you're now ready to use TalkTalk mail on your mobile device on your mail app
  12. You will be able to  check or change the settings in Mail > Accounts on your device

 

Android

  1. In Webmail select the settings (gear icon) in the top right corner
  2. Select Connect your device from the drop down menu
  3. Now select Android phone or tablet under which device you'd like to configure
  4. Choose Email, Contacts, or Calendar (or all of them)under Which application do you want to use
  5. You'll notice the Server addresses for incoming and outgoing servers, which you'll need to enter later on your Android phone to connect it
  6. On your mobile device select the Email app 
  7. Select Other
  8. Choose Personal (IMAP)
  9. Input your email address in the username, email password, and server address - mail.talktalk.net
  10. Input your email address in the username, email password, and server address - smtp.talktalk.net
  11. Choose the frequency for your preferred sync and select Next
  12. You can add an Account name (optional) and your name how you'd like it displayed on your sent messages
  13. That's it you're all set ,You will be able to  check or change the settings in Mail > Accounts on your device

Reporting Spam

You can mark messages as spam by clicking the Mark as spam button
If you mark a message as spam by mistake then you can select the message in the Spam folder and select Not spam

 

Reporting a Phishing email

If you've received an email pretending to be from TalkTalk, please let us know, just forward the email to phishing@talktalk.co.uk our security team will then check through these and block them on our network where appropriate. You'll get an email response acknowledging that they have received it and if anything further is required.

 

  1. From the Mail app, select New email in the menu bar
  2. You'll be able to edit the format of the text, drag and drop attachments and access the signature settings from there
  3. From the  Ellipsis menu (the three dots) at the bottom you'll find more functions available to you

 

Spellcheck is not included in TalkTalk mail as all modern browsers have them,

Here are the ways to enable or disable spellcheck in the most popular Internet Browsers on Windows and Mac Machines:


Mozilla Firefox

If you use Mozilla Firefox with Windows:

To enable or disable spell checking, select the “ Menu” button located at the upper-right corner of the screen, then choose “ Options“.

1. Scroll to the “Language” section.
2. Select “Check your spelling as you type” if you want to turn the spell checker on. Uncheck it if you wish to have it off.


If you use Mozilla Firefox on a Mac Machine:

To enable or disable spell checking, select the “ Menu” button located at the upper-right corner of the screen, then choose “ Preferences“.

1. Scroll to the “Language” section.
2. Select “Check your spelling as you type” if you want to turn the spell checker on. Uncheck it if you wish to have it off.

 

Google Chrome

If you use Google Chrome on a Windows Machine: To enable or disable spellcheck, click the Chrome menu button in the top right on the browser toolbar. Select " Settings" and at the bottom click " Advanced". Scroll down to " Languages" and click on "Spell Check". Select the languages for which you'd like to enable spellcheck.


If you use Google Chrome on a Mac Machine:

Spellcheck is enabled by default but you have different options for checking your spelling. Click “Edit” in the menu bar at the top and hover your mouse over “Spelling and Grammar” to see the following options:

  • Check Spelling and Grammar
  • Check Document Now
  • Check Spelling While Typing

 

 

Microsoft Edge

To enable the spell checker on Chromium Edge, use these steps:

  1. Open Microsoft Edge.
  2. Click the Settings and more (three-dotted) button from the top-right corner.
  3. Click the Settings option.
  4. Click on Languages.
  5. Under the "Check spelling" section, turn on the toggle switch for the languages that you want Microsoft Edge to check spelling while you're typing. Quick tip: If you wish not to use the spell checker, turning off the toggle switch for all the languages will disable the feature.


Safari (Mac Only)

If you use Safari: spellcheck is enabled by default but you have different options for checking your spelling. Click " Edit" in the menu bar at the top and hover your mouse over " Spelling and Grammar" to see the following options:
• Show Spelling and Grammar
• Check Document Now
• Check Spelling While Typing
• Check Grammar With Spelling
• Check Spelling Automatically

 

  1. Select an email with the contacts you want to create a distribution list for
  2. Select  the "More actions" icon with the 3 dots  and and select "Save as distribution list" from the dropdown menu
  3. The Distribution List window will open and you can type a name for the distribution list, add more contacts and click "Create list" to save
  4. You can find your distribution lists in your Contacts folder

Change the password

You can reset your password in My Account, see Managing your email in My Account for help (Please note that the My Account password does not change the Mail password)

 

Link back another email address

You're able to link an existing TalkTalk, Tiscali (lineone, etc) email address to your TalkTalk broadband account so you can manage it from My Account. You can add an account in My Account and also manage My Account Email and Password 

 

To reply to or forward an email, select the email that you would like to reply to or forward to others. Select Reply all or Forward. A new window will open where you can type your message above the original email text. You can also comment on specific sentences or paragraphs within the email you reply to or forward. Place your cursor in the desired location, press Return and start typing in a new line, your comments are highlighted to distinguish from the original email.

If you want to auto forward all your emails you can by following these steps;

To reply to or forward an email, select the email that you would like to reply to or forward to others.

Select an email.

  • Select Reply in the toolbar
  • Select the 3 dots 
  • Select Forward in the dropdown menu
  • Type who to forward to in the To field

 

We recommend you check and update your reset details by following these steps, so if you ever forget your password you will be able to reset it yourself.

  1. Login to TalkTalk Mail 

  2. Select Your profile icon top right
  3. Select Update your reset details

 

To set up filter rules;

You can decide how your incoming emails are organized by creating filter rules. The easiest way to do this is within an email that you'd like to reroute from your inbox to another folder

  1. In the email, click the more actions icon  and select "Create filter rule" from the dropdown menu
  2. Enter a name for your rule and click "Add condition". You can choose to filter your email based on sent email address, subject, size, header, date and many others
  3. Click "Add action" to decide what you want to do with your email. You can file, copy or redirect it to another folder along with many other options
  4. Then click "Save and apply rule now"


Tip: You can edit your filter rules at any time. Click the gear icon in the top right corner and select "All settings" from the dropdown menu. Next, click the arrow next to Mail in the menu on the left. Then click "Filter Rules". You'll find all of your filter rules listed here and you can edit them. 

 

You can now install TalkTalk Mail on your device like an App.

For Android using Chrome

  1. Login to TalkTalk Mail
  2. Tap the 3 dots top right
  3. Select Install App
  4. Then Install
  5. This will create an icon on your screen

For iOS

  1. Login to TalkTalk Mail
  2. Tap the share icon at the bottom
  3. Select Add to Home Screen
  4. Select Add
  5. This will create an icon on your screen

 

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