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Using TalkTalk Mail

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Update - In light of the Covid-19 situation, we want to help our customers as much as possible during this challenging time, which is why we have paused our activity to delete mailboxes not linked to active broadband accounts for the time being. Don’t forget you can still link your email to a broadband account in My Account or sign up to Mail Plus.

We’ve given TalkTalk Mail a major upgrade. Introducing a sleek, modern and incredibly easy-to-use design paired with new applications that help you make the most of the Internet. 

Log in as you normally do on www.talktalk.co.uk/mail

Broadband subscription customers will be able to create a new mailbox with up to 5 email addresses. It will only be possible to create talktalk.net mailboxes. You can create them in My Account.

Reporting Spam

You can mark messages as spam by clicking the Mark as spam button
If you mark a message as spam by mistake then you can select the message in the Spam folder and select Not spam

Reporting a Phishing email

It's really easy to let us know about Phishing emails, just forward the email to phishing@talktalk.co.uk our security team will then check through these and block them on our network where appropriate. You'll get an email response acknowledging that they have received it and if anything further is required.

 

  • From the Mail app, select Compose in the menu bar
  • You'll be able to edit the format of the text, drag and drop attachments and access the signature settings from there
  • You can create several messages at once (all open messages are displayed in the top navigation bar)

 

Spellcheck is not included in TalkTalk mail as all modern browsers have them,

Here are the ways to enable or disable spellcheck in the most popular Internet Browsers on Windows and Mac Machines:


Mozilla Firefox

If you use Mozilla Firefox with Windows:

To enable or disable spell checking, select the “ Menu” button located at the upper-right corner of the screen, then choose “ Options“.

1. Scroll to the “Language” section.
2. Select “Check your spelling as you type” if you want to turn spell checker on. Uncheck it if you wish to have it off.
If you use Mozilla Firefox on a Mac Machine:

To enable or disable spell checking, select the “ Menu” button located at the upper-right corner of the screen, then choose “ Preferences“.

1. Scroll to the “Language” section.
2. Select “Check your spelling as you type” if you want to turn spell checker on. Uncheck it if you wish to have it off.

Google Chrome

If you use Google Chrome on a Windows Machine: To enable or disable spellcheck, click the Chrome menu button in the top right on the browser toolbar. Select " Settings" and at the bottom click " Advanced". Scroll down to " Languages" and click on "Spell Check". Select the languages for which you'd like to enable spellcheck.


If you use Google Chrome on a Mac Machine:

Spellcheck is enabled by default but you have different options for checking your spelling. Click “Edit” in the menu bar at the top and hover your mouse over “Spelling and Grammar” to see the following options:
• Check Spelling and Grammar
• Check Document Now
• Check Spelling While Typing

Internet Explorer (Windows Only)

If you use Internet Explorer on a Windows Machine: To enable or disable spellcheck, click on the "Windows" home menu. Then select “Settings” from the application menu, then select "Devices". In the Device settings, click on “Typing” on the left. Then toggle on " Autocorrect misspelt words".


Safari (Mac Only)

If you use Safari: spellcheck is enabled by default but you have different options for checking your spelling. Click " Edit" in the menu bar at the top and hover your mouse over " Spelling and Grammar" to see the following options:
• Show Spelling and Grammar
• Check Document Now
• Check Spelling While Typing
• Check Grammar With Spelling
• Check Spelling Automatically

 

  1. Select Address Book from the  menu bar
  2. Select New and then Add distribution list from the drop-down menu
  3. Give the Distribution list a name
  4. In the Add contact box either add contacts manually or
    select existing contacts by selecting the Contacts icon on the right side of the box
  5. In the Select Contacts pop-up window
    Tick the box to the left of each contact you wish to add to the Distribution list when complete select the blue Select button
  6. When complete select the Create list button at the bottom of the page
  7. You'll get a confirmation window appear
  8. The Distribution list will appear in the alphabetical list of Contacts

 

Change the password

You can reset your password in My Account, see Managing your email in My Account for help (Please note that the My Account password does not change the Mail password)

Link back another email address

You're able to link an existing TalkTalk, Tiscali (lineone, etc) email address to your TalkTalk broadband account so you can manage it from MyAccount. You can add an account in My Account and also manage My Account Email and Password 

 

To reply to or forward an email, select the email that you would like to reply to or forward to others. Select Reply all or Forward. A new window will open where you can type your message above the original email text. You can also comment on specific sentences or paragraphs within the email you reply to or forward. Place your cursor in the desired location, press Return and start typing in a new line, your comments are highlighted to distinguish from the original email.

If you want to auto forward all your emails you can by following these steps;

  1. Select Settings from the burger menu (the 3 lines on top of each other) at top right of the page
  2. Select Mail from the Basic settings menu on the right-hand side
  3. Select Auto Foward 
  4. Select Enable, add the email address and choose from the options below, that's it all done

If you have one of the following email domains; talktalk.net, tiscali.co.uk, lineOne.net, screaming.net, ukgateway.net, tinyonline.co.uk, tinyworld.co.uk, worldonline.co.uk we recommend you check and update your reset details by following these steps, so if you ever forget your password you will be able to reset it yourself.

  1. Login to TalkTalk Mail
  2. Select the Burger menu (stacked 3 horizontal lines)
  3. Select Update your reset details

 

Simon
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