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Amazon voucher not received

ds1977
First Timer
Message 6 of 6

This seems to be a common question and I note some folk seem to have had it resolved here. I signed up for Talk Talk due to the promise of a £80 Amazon gift card. 90 days passed and no voucher. I signed up back in July, and I've queried it, but I'm still waiting.


The initial email was from Giftcloud, though they advise that I it was Broadbandchoices I needed to contact. I contacted them and they said "We will now raise this directly with our contacts at AWIN/TalkTalk Broadband and get back to you as soon as possible. This process can currently take up to 10 working days, please bear with us while we look in to this for you and rest assured we will provide updates as we receive them".


That message was on November 24th and so over 10 working days and I've not had a my voucher. How can I get this resolved?


Thanks, David

5 REPLIES 5

Message 1 of 6
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ds1977
First Timer
Message 2 of 6

All sorted. Cheers!

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Message 3 of 6
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ds1977
First Timer
Message 4 of 6

Thanks Arne. I actually forgot to update this; I heard back from the broadband choices team I chased about this and they said (last Friday) it should be with me in 7 working days.

 

I will update this when I hear more (or get the voucher).

 

Thanks again for replying, David 

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Arne-TalkTalk
Support Team
Message 5 of 6

Hi @ds1977

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards
 

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