Hi,
I've been charged for an Openreach engineer visit and want to know why?
The engineer said my master socket was the problem and changed it. This still hasn't resolved my problem by the way.
So it wasn't anything to do with my internal wiring - I don't have any therefore I'm asking for this charge to be removed please.
My contract is due up in 6 weeks and will escalate this to a complaint if this charge is not removed.
I look forward to hearing from you.
Many thanks
