on 24-05-2022 10:44 PM - last edited on 24-05-2022 11:42 PM by Gondola
I ordered Fibre 150 via quidco but do not see this being tracked in there.
I logged a missing claim with them and was asked to provide the order number starting with letter N followed by 8 digits, but can’t find it on my talktalk account. Could you please advise?
on 27-05-2022 10:11 AM
on 26-05-2022 07:35 AM
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 24-05-2022 11:44 PM
Your message has been moved to the Billing forum as it's not an email service issue.
Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):
Account holder name, TalkTalk home 'phone number (if not Data Only broadband)
Alternative mobile contact number. Full address with postcode (in the Location box)
Scroll down to Private notes to add the customer email address and account number
Check and Save changes
Select here: Update your profile