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order number for cashback

eskimug
First Timer
Message 5 of 5

Hi there,

 

I ordered Fibre 150 via quidco but do not see this being tracked in there. 

I logged a missing claim with them and was asked to provide the order number starting with letter N followed by 8 digits, but can’t find it on my talktalk account.  Could you please advise?

 

Thanks

Joey

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4 REPLIES 4

Message 1 of 5
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eskimug
First Timer
Message 2 of 5

Hi, thanks, I have updated my profile.

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Arne-TalkTalk
Support Team
Message 3 of 5

Hi @eskimug

 

Thanks for your post

 

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

Gondola
Community Star
Message 4 of 5

Your message has been moved to the Billing forum as it's not an email service issue.

 

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the customer email address and account number

Check and Save changes

Select here: Update your profile

 

GondolaVolunteer 2017-2022

  Like below to appreciate my help . . . Mark as solved  Accept as Solution

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