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N0 E-MAILS RECEIVED

Housepark
First Timer

on ‎23-06-2022 05:44 PM

Message 3 of 3

Starting to get e-mails through since 14.07 however what has happened to the ones that should have been received until then ? 

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2 REPLIES 2

Ady-TalkTalk
Support Team

on ‎24-06-2022 07:33 AM

Message 1 of 3

Hi Housepark, often in these circumstances the queue grows too big and the incoming mail doesn't get delivered. If it's an important mail you'll have to ask the sender to resend the mail just to be on the safe side. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gondola
Community Star

on ‎23-06-2022 05:50 PM

Message 2 of 3

Hi Housepark 

 

If mail was not able to be delivered because the sending server could not access the tiscali DNS then the sender will have received a message from their own mail service that the mail could not be sent. So, the originator of mail will know that there was a problem and it's up to the originator to resume sending mail to you. I'm sure they'll retry in due course.

Gondola Volunteer 2017-2022

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