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Automatic compensation: What you need to know

W130SN
Whizz Kid
Message 1 of 6
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5 REPLIES 5

ferguson
Community Star
Message 2 of 6

Or better still have a look at TalkTalk's own help article on the subject. 

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Message 3 of 6

Obviously the official regulator will have the most current up to date information.

 

TalkTalk will have to abide by their rules.

TalkTalk BorkBork

Charlie2010
Popular Poster
Message 4 of 6

I'd like to know why i have not received automatic compensation when i was unable to make or receive phone calls from my landline from 14th August 2020 when i reported it and not reinstated until 9th September. Perhaps someone can clarify thus for me. 

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Message 5 of 6

@Charlie2010 Probably because 30 days have not yet elapsed between bills, start your own topic if you want further help. 

Message 6 of 6

Thanks. I was just thinking it says 30days from fault fix nothing about appearing on later bills but i suppose it would make sense. No email even to say i will be getting anything. 

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