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Loss of Broadband and phone

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1 REPLY 1
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Chat Champion

Between 1.30 and 3.13 pm om 28th Jan. I completely lost all Broadband and phone connection, I phoned and texed TT. They said that it was a network fault. Yesterday 30th Openreach came and found out which box it was in. It seems that some engineer had disconnected my line by mistake, this they rectified and now I am back online, they did it within 30 minutes. Now I am a happy bunnie.  This is the first major problem I have had. Years ago I had a few little ones. I forget how long I have been with TT.

I hope to see my Pilot face to face
When I have crossed the bar.
Lord Alfred Tennyson


Alfred Lord Tennyson
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Community Team - TT Staff

Hi

 

Glad to hear that service has been restored. 

 

Regards,

 

Karl. 

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