on 15-12-2021 03:44 PM
I bought a pay as you go monthly sim a couple of months ago, I've not used it. I realise that I don't need it. I want to cancel the account.
All I have is the order reference and sim: #000187737
This means I cannot register on the website, because I don't have an account number. And I cannot call TalkTalk because I haven't activated the sim and don't have a number.
I've cancelled my DD at the bank but I'm concerned Talktalk may try to take the money anyway...
on 15-12-2021 04:30 PM
You won't have purchased any new SIM from TalkTalk Mobile as TalkTalk Mobile aren't selling any new services right now.
Are you confusing this with Talk Mobile which is a Vodafone owned company?
If you've never activated a SIM then normally the SIM will expire in 6 months of issue and the SIM card number re-allocated.
Does this explain?