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Bloody billing

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First Timer

Why has my TalkTalk bill been raised twice in the space of a month?...I'm leaving, I got billed for a phone call the first time I used their sim...£30 for one phone call that lasted less than 10 minutes, and it was local , I had to get in touch with talk talk and tell them I'd lost my sim so they couldnt charge me even if I took it out of my phone, ..they sent me another...its still in its packaging,