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Can't log in to the My TalkTalk app!

an1sa_k
Super Duper Contributor
Message 3 of 3

Hi there, 

I've never had a problem with the My TalkTalk app, but recently (a week ago), i cannot log into the app. It say's "Wrong Log In Details", but they are definately right, because i can still log in to My Account on the TalkTalk Website. Need help ASAP, as i use the My TalkTalk to check mobile usage. 

 

I've done the usual delete and re-install the app, clear cache and data, all to no avail.

 

Thanks

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2 REPLIES 2

an1sa_k
Super Duper Contributor
Message 1 of 3

Thank You for your help

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Arne-TalkTalk
Support Team
Message 2 of 3

Hi an1sa_k

 

There is known issue currently with the My TalkTalk App, 

 

Any updates can be found on our service status dashboard

 

Sorry for any inconvenience caused. 

 

 

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