Showing results for 
Search instead for 
Did you mean: 
Need help?

Want to know how to get the most out of our community?

Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:

Get Searching

Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.

Search now

Get stuck in

Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.

Try now

Join the party!

Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.

Register now

Guide will not load on my youview box

Popular Poster

I am generally pleased with my youview box. However it will not load the guide and therefore i am unable to select channels to record future programmes and of course i cannot see what is scheduled on the freeview channels either. Any suggestions please?? I have turned the box on and off but have not disconnected the box fully yet!!!


Community Team



I'm sorry this post was overlooked, due to issues with a new workflow tool. This has now been corrected and future posts will be answered.


Please let me know if the issue was not resolved by my colleagues and I can assist.