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HG 635 super router Firmware update

w1zzy
First Timer
Message 2 of 2

hey im pretty sure i need to get this updated im kinda rubbish when it comes to these things but my upload speed randomly dips from 18-20mb to 2-3 mb ive no idea as to why, and tbh im not happy im paying for a service if it continues like this ill have no other option but to leave,

 

its at random times during the days and nights irrelivant to peak times ive no idea if firm ware can affect it but yea could need updating anyway, the thing is im thinking its a router issue as my wireless tablets get 16-18mb when i do a test at the same time as my pc *wired hitting 2-3mb* 😕 

 

PLEASE HELP

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi w1zzy

 

Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)

 

Please bump this thread to confirm once your Community profile has been updated.

 

Thanks

 

Debbie

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