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How to check TT Mobile usage?

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5 REPLIES
WILLIEH
Team Player
I am a TalkTalk landline user and now have a talktalk mobile . Is there any way I can check my mobile usage ? When I go into MY ACCOUNT it just lets me check my Landline . My last mobile provider had a number to phone to get the usage but I don't know how to check my Talk Talk mobile accountSmiley Surprised
barney
Philosopher
Hello WILLIEH and welcome to the forums

I have moved your initial post from another member's topic and created your own topic for you as the OCE (forum support staff) work on the principal of one topic per member/issue in order to avoid confusion and to provide dedicated customer support.

OCE Emma will provide expert advice as soon as she is able to.

Regards

Barney
WILLIEH
Team Player
Thanks so much for that Barney
barney
Philosopher
The TT Mobile Help Page here sales.talktalk.co.uk/products/mobile/faq/payment.html#C02 does suggest you should be able to view your usage and bill via My Account:

# Q: How can I view my credit balance and monthly bill?

# A: To view your usage and monthly bill online visit www.talktalk.co.uk/myaccount
OCE_Emma
Retired
Hi WILLIEH,

Unfortunatly the forum team can not assist with mobile queries. You would need to contact the mobile team on 0870 087 8751.

Cheers
Em x
WILLIEH
Team Player
Ok Emma , thanks so much . It's a bit of a nuisance when I've got to contact someone by phone but I've no doubt they'll get round to being able to do it on-line someday or even sending a text and getting a reply like I got from previous company .Smiley Wink