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Talktalk account number stays the same

shrubbfamily
Chatterbox
Message 2 of 2

Good evening 

 

I've had a complete nightmare with talktalk everytime i join talktalk why does the same account number keep appearing ? i want to start fresh can account number be removed and issue me a new account number everytime i set up a new account i see around 7 talktalk landline numbers in call safe section where it says select a phone number to switch call safe on or off. for time being i have now cancelled my latest order and will remain with my current provider until this gets fixed. 

 

Paul 

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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi shrubbfamily

 

Sorry that you are having issues, I can see that you have an open complaint with our CEO office. 

 

Because of this, we on the community cannot interfere with any ongoing investigation. 

A manager within our CEO office will be in contact with you within the next 10 working days. 

 

I hope you get the resolution that you are looking for.

 

Regards

 

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