on 21-08-2020 04:57 PM
My Huawei box has frozen out everyday this week and won't play my recordings or record new programmes. Most programmes are showing as still recording hours after the programmes have finished. I've done 4 factory resets but the box is sluggish at restart then freezes.
on 24-08-2020 01:42 PM
A replacement TV Box is on the way to you.
This should arrive within the next 48hrs.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE