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HD channels not working

LHayes11
First Timer

on ‎14-06-2021 11:43 AM

Message 3 of 3

My HD channels (101-105) are showing a black screen, although the guide is showing programme info. SD channels work fine and I can stream through iPlayer or Netflix etc.

 

I have tried a factory reset, soft reset, removed all cables and replaced cables. 

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2 REPLIES 2

Karl-TalkTalk
Support Team

on ‎14-06-2021 12:16 PM

Message 1 of 3

Hi

 

Can you connect the aerial direct to your TV and see if the HD channels are showing correctly on the TV.

 

Thanks  

 

Karl. 

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ferguson
Community Star

on ‎14-06-2021 12:02 PM

Message 2 of 3

It could just be the weather I'm afraid:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service 

 

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