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Netflix

Paul445
First Timer
Message 3 of 3

Cannot obtain Netflix via YouView for the last 4 days but can get iPlayer (so clearly not internet connection). Have good internet speed, landline phone, and broaband.

Paul445
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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi Paul

 

If still failing, try a Youview Maintenance Reset (Option 2: Keep Recordings).

 

Set the box back up and retest.  This has the effect of removing and reinstalling the App.

 

Thanks  

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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hosay299
Philosopher
Message 2 of 3

@Paul445 please finish of ur profile so when the staff get to u they can help

 

they should reply soon please wait

 

the oce staff should reply soon with in a few days to a week.

A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time,(excluding weekends & limited cover on Bank Holidays).  The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

please do not post any personal info on here as full public 

 

Hope that help Regards Joe
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