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Powerline Adapters

david1st3
Popular Poster
Message 1 of 10

I have moved my tv and now the adapters will not pair. I have done everything what the instructions tell me to do but i cannot get them to pair

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9 REPLIES 9

Karl-TalkTalk
Community Team - TT Staff
Message 2 of 10

Hi

 

Try plugging them into a wall socket side by side and seeing if they will pair, then put them back in their original position.

 

Thanks  

 

Karl. 

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Message 3 of 10

I have tried that carl and it does not work

 

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Karl-TalkTalk
Community Team - TT Staff
Message 4 of 10

Hi

 

I'll get a set of adapters out to you, see if this helps.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Message 5 of 10

Thanks Karl. Will let you know the result

Karl-TalkTalk
Community Team - TT Staff
Message 6 of 10

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Message 7 of 10

Good Evening Karl.

Just to let you know powerline adapters arrived. Works a treat. Do you want the old ones back as you did not send a returns bag.

David1st3

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Message 8 of 10

Staff will be back on here from Monday,  @david1st3.

Gliwmaeden2, a fellow customer.

Karl-TalkTalk
Community Team - TT Staff
Message 9 of 10

Hi David

 

No need to return these, they are a few years old now.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Message 10 of 10

Ok 

Thanks Karl