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Should i have a tv box?

Sarah_Mck
First Timer
Message 3 of 3

I have just realised that my the renewed contract has included tv but I never noticed before. Am I supposed to get a box or something? The package is broadband, phone and TV. I'm just looking for some answers if someone can help me out please. Thank you 

ASMR Crumbles
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2 REPLIES 2

Sarah_Mck
First Timer
Message 1 of 3

Thank you for your help, I will give them a phone on Wednesday and see what they have to say. 

ASMR Crumbles

Gliwmaeden2
Community Star
Message 2 of 3

All the mainstream packages include TV in the description, @Sarah_Mck, because it is "available".

 

Are you paying the £4.00 TV charge?

 

Also, the box needs to be ordered when you set this up.

 

Check whether the charge is showing in your My Account. 

 

To sort out your package,  phone 03451 720046 or use Chat, after 9am:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

Gliwmaeden2, a fellow customer.
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