Smart tv - WiFi Connection

[Jenny191]

Had to buy a new TV last wk. LG ThinQ. Got it all setup & running ok eventually. But in the last 3 days, when I switch it on, the wifi is not connected & I have to put the p/word in for my TalkTalk router. Annoyingly multiple times it won't connect saying the p/word is wrong (it's not) it connects eventually & It's ok until the next day. I checked the YouView box connection, all ok. I looked up on internet to get ideas & tried unplugging/restarting etc. etc. to no avail. Has anyone else had this problem & found a way to resolve it

[Jenny191]

Yes you're probably right, if it ain't broke, don't mend it.
Thanks again for your help & advice. I'll save your name if you don't mind.
Stay safe, Bye

[ferguson]

Not at all, just appalled at the sales "advice" you received!

If you have found a solution that works for you then it is probably best left alone. 

[Jenny191]

WOW, sorry I hit a nerve there Ferguson!
Regarding the tv, it connected itself ok again after I'd been out this morning. Still unsure whether to change SSID name (& p/ word) for 5ghz & connect tv to it.

[ferguson]

Good grief, just let us know where that was so we can all avoid it in future! Maybe you should go back there if you have any further issues?

[Jenny191]

The sale guy advised against the magic remote. 

[ferguson]

I have mine connected on the 5GHz band. It shouldn't really matter though. If you have the LG Magic Remote you should be able to turn the YouView box on and off via that, I do. 

[Jenny191]

Morning Ferguson, thanks for your help. Yes other devices are OK & my router is Sagecom. I was thinking about when I tried splitting SSID, I changed the name, maybe I should've had a separate p/word too? Anyway as it didn't work (at the time) I changed it back again. This morning, it connected straight away. I'm having to turn my Youview on/off with it's own remote still! last night I turned tv off with it's remote 1st, then Youview, don't know it makes a difference. As a matter of interest, is your tv on 2.4Ghz or 5Ghz?

[ferguson]

OK. I am assuming you have no issues connecting any other devices to the router? In which case you probably need to look at the internet connection settings on the TV itself. Which router do you have? I have an LG TV myself and it connects just fine. 

[Jenny191]

Not a great techy type, but I tried this & it didn't make any difference. Can't help thinking I'm missing something simple

[ferguson]

Try splitting the SSID in your router.

https://community.talktalk.co.uk/t5/Articles/Split-your-router-s-SSID-wireless-network-name/ta-p/230...