on 28-03-2020 07:36 AM
When ever the huawei/youview box goes onto record it is not possible to use any button on the remote except power off.
This mean I cannot watch any other channels or watch any apps.
As soon as the recording stops the remote/box is usable again!
on 28-03-2020 09:37 AM
Try a Youview Maintenance Reset (Option 2: Keep Recordings).
Please note any future scheduled recordings will be lost and will have to be rescheduled.
Set the box back up and see if there is any improvemenr.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE