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TTG-216 error ,no Netflix and unable to play rented films or update apps players

Popular Poster
Message 21 of 21

As a long term customer I've not had any problems up till now.

I have faster fibre ,sky movies and sport and up to 2 weekends ago no trouble renting films.

Then problems!

Went to rent "last jedi" but it will not play just get ttg-216 error. On the phone to talktalk tech. for almost 3 hrs only to find Netflix and app/player updating does not work as well. Oh and the techs. can't do anything  (they had no idea!) .Everything has been tested and is working fine waiting for a phone call from someone higher up (no faith in that!)