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Talk talk tv box not sent

Lisa_7988
First Timer
Message 2 of 2

I was upgraded a while ago to talk talk fibre 35 and have seen that it also includes tv, however I was never sent  talk talk tv box to be able to use this service. Why was this and how do I get one sent so that I can actually use a service I have been charged for?

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1 REPLY 1

Gliwmaeden2
Community Star
Message 1 of 2

TV is included in the package description, just because services are available. 

 

To get the box, you need to be paying the TV charge (£4.00 per month) AND request that they send a box (there is a charge for that too).

 

Talktalk no longer sends out the Plus box, so you won't be able to record programmes, @Lisa_7988.

 

To discuss all aspects, phone 03451 720088 or 03451 720046 (not Sunday).

 

Staff will be back on here from Monday. 

 

Gliwmaeden2, a fellow customer.
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