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TalkTalk Box painfully slow using Britbox, Now, Prime Video and other apps.

johnhowarth
Participant
Message 2 of 2

Thanks for your help (Karl) with all my past issues with the TT Box.

I have a big problem with my talktalk box at the moment.

It is painfully slow when using any of the apps such as Britbox,

Sky Now, Amazon Prime Video. To tell the truth I don't use it any more. I have an Amazon Fire Stick and all the above app channels are received 10 times faster than the TalkTalk box. The Fire Stick is a wireless connect and the box is direct so I would have thought that the TT box would be faster.

Kind Regards

John

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

  Hi John,

 

You can try a Youview Maintenance Reset and see if the box performance improves.

 

I have been made aware by Youview that there is an issue with the Britbox app when selecting programs from the search or on demand menus but these launch ok when selected within the app itself. This is a britbox issue that they are looking into.

 

Thanks  

 

Karl.

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