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Tv Picture pixellating

Manfa2067
First Timer

on ‎08-05-2021 03:32 PM

Message 3 of 3

Hi 

Since we signed up for another 2 years we have been unable to watch the tv properly?

tv picture cuts out and pixellates! we cant even watch HD channels?

we have removed cables, unplugged everything etc but nothing is working.

is it the TT box? if so can we have a new one?

 

extremely frustrating

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2 REPLIES 2

Karl-TalkTalk
Support Team

on ‎10-05-2021 10:53 AM

Message 1 of 3

Hi

 

Try unplugging the aerial from the TV box and connecting directly to your TV.

 

do the channels still pixellate ?

 

Thanks  

 

Karl. 

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KeithFrench
Community Star

on ‎08-05-2021 04:02 PM

Message 2 of 3

It could just as easily be your aerial.

Keith
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