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Tv boost option no longer offered when renewing contract

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2 REPLIES 2
andigirl
Team Player

I renewed my contract yesterday and was told that tv boost was no longer an option I should go to now tv (which is crap by the way) and cancel my tv boost. Now will that mean I can't watch the programs I have already recorded from my boost channels. 

OCE_Karl
Community Team - TT Staff

Hi

 

When a boost channel is no longer available (subscribed to), then any recordings from that boost will no longer work.  Renewing a contract would not remove a TV subscription boost, unless this is no longer required or TV is no longer part of the package etc.

 

For the entertainment boost, customers can get a NOW TV discount link via email from My Account and can sign up directly with Now TV.

 

Thanks  

 

Karl. 

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andigirl
Team Player

Karl Thanks for your reply. I guessed that would be the answer. However I was actually told that T V. Boost was no longer being offered. Also shocked to find being charged £30 to renew contract

Regards 

Andi