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Tvbox upgrade.

Jwa124
First Timer
Message 3 of 3

My current tv box DN370T won't let me access Amazon prime, can I get an updated tv box?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi Jwa124

 

I'll get a Box out to you.

 

Thanks  

 

Karl. 

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fre55die
Community Star
Message 2 of 3

Hi @Jwa124 

 

VERY IMPORTANT FOR SUPPORT !!!!!!
Could you please ensure that your personal information is up to date in your profile INCLUDING your registered landline number
Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info.
This is purely so that the staff can tie up your details and trace your account as this is not possible from just your screen name.
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.

With this information the staff will be able to help you.

 

For your information TalkTalk no longer supply recording boxes so please be aware of this.

 

If this has helped and solved your problem, please mark it as "Accepted Solution" from the 3 dot dropdown menu in the bottom right of this post so that staff or others do not spend time looking for alternatives. If you like the answer please feel free to click the "Like Button"