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You tube box only showing a purple screen

KarlnStef
First Timer

on ‎18-04-2021 08:00 PM

Message 4 of 4

Our YouTube channel will only show as purple. We've checked ordinary channels and all are fine for colour. 

You tube box won't connect to our Internet channels either... We have tried replacing cables. Help????

 

0 Likes
3 REPLIES 3

ferguson
Community Star
In response to KarlnStef

on ‎18-04-2021 08:14 PM

Message 1 of 4

Happy days!  🙂

0 Likes

KarlnStef
First Timer
In response to ferguson

on ‎18-04-2021 08:12 PM

Message 2 of 4

Amazing! Worked a treat, thank you 👍

ferguson
Community Star

on ‎18-04-2021 08:03 PM

Message 3 of 4

I guess you mean YouView? The purple screen phenomenon has been observed before, try swapping out the HDMI cable, or connecting it to a different input on your TV. 

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